Hire Me
English-first Technical Support and Field Service professional with hands-on experience in troubleshooting, installation, commissioning, and customer-facing support. I'm relocating to Prague/Brno and seeking roles where I can apply my diagnostic skills and clear communication to help technical teams succeed.
Non-EU citizen — will require Employment Card sponsorship. Ready to proceed quickly with documentation.
Role Targets
- Technical Support Specialist
- Application Support Specialist (hardware/systems)
- Customer Support Engineer
- Field Service Technician / Service Technician
Keywords
For ATS and search relevance:
troubleshooting
diagnostics
fault finding
electronics
installation
commissioning
testing
verification
customer support
field service
equipment systems
communications systems
ticketing workflows
60-Day Ramp-Up Plan
Days 1–14: Foundation
- Learn internal systems, tools, and ticketing workflows
- Shadow experienced team members on support cases
- Complete product/service documentation review
Days 15–30: Contributing
- Handle Tier 1 support cases independently
- Participate in on-site installations or field visits
- Begin documenting common issues and solutions
Days 31–60: Delivering
- Take ownership of escalated cases
- Lead customer-facing troubleshooting sessions
- Contribute to team knowledge base and process improvements