English-first Technical Support / Field Service — Vietnam
Customer-facing troubleshooting, installation, commissioning support, technical documentation, and practical systems support for Vietnam-based employers.
Australian national. Eligible to pursue employer-sponsored work authorization in Vietnam under a technical worker pathway. Documentation prepared and ready for employer review and work permit submission.
Customer-facing technical professional with hands-on experience in troubleshooting, installation, commissioning support, technical systems, and field service environments. Strong at fault-finding, practical problem solving, customer communication, documentation, and helping teams translate technical detail into clear outcomes. Seeking a Vietnam-based role where I can contribute across technical support, field operations, and English-first coordination.
What I Do
Troubleshooting & Diagnostics
Systematic fault-finding on equipment, electronics, and communication systems. Root cause analysis and structured resolution.
Installation & Commissioning
On-site setup, calibration, testing, verification, and handover of technical systems.
Customer-facing Support
Clear English communication with clients, vendors, and internal teams. Documentation, escalation, and issue ownership.
Technical Documentation
Service reports, handover notes, commissioning documentation, and knowledge base contributions.
Tools & Methods
Role Targets
Relevant Experience
Field Service Technician
- Installation, calibration, service, and repairs of Loadrite Systems at client sites
- Cabin Filtration and Cabin Pressurisation Filtration Systems installation and service
- Network Systems installation, configuration, and support
- On-site troubleshooting, diagnostics, and customer handover
Field Service Technician
- Fault finding and diagnostics across multiple client sites
- Installation, commissioning, and customer handover/training
- Field repairs, preventive maintenance, and documentation
Technical Support / Systems Technician
- Communications systems installation, testing, and verification
- Commissioning documentation and customer sign-off
- Technical support for enterprise radio and network systems
Auto Electrician
- Electrical diagnostics and wiring on vehicle and equipment systems
- Practical troubleshooting in workshop and field environments
Projects
CalcFoundry
Engineering calculation tools — precision, systematic testing, and documentation.
🌐 calcfoundry.com →UtterOn
Language learning platform — structured content architecture, UX design, and technical documentation.
🌐 utteron.com →Data & Analytics
Reporting dashboards and data pipelines — root cause analysis and structured problem-solving.
📊 Kaggle Profile →Education & Certifications
Diploma in University Studies (Technological Studies)
Google Data Analytics Professional Certificate
Vietnamese — A1 Foundation
Contact
📍 Vietnam