Kade Medley
English-first Technical Support / Field Service — Vietnam
Australian national — employer-sponsored Vietnam work authorization pathway ready. Documentation prepared.
Profile
Customer-facing technical professional with hands-on experience in troubleshooting, installation, commissioning support, technical systems, and field service environments. Strong at fault-finding, practical problem solving, customer communication, and documentation. Seeking a Vietnam-based role in technical support, field operations, or English-first technical coordination.
Key Experience
Field Service Technician — SmartTech Australia
Installation, calibration, service, and repairs of Loadrite Systems, Cabin Filtration Systems, Cabin Pressurisation Filtration Systems, and Network Systems at client sites. On-site troubleshooting, diagnostics, customer handover, and service reporting.
Field Service Technician — ITW – Pryda
Fault finding and diagnostics across multiple client sites. Installation, commissioning, customer handover/training. Field repairs, preventive maintenance, and documentation.
Technical Support / Systems Technician — CSE Crosscom
Communications systems installation, testing, verification, commissioning documentation, and technical support for enterprise radio and network systems.
Core Strengths
Education & Certifications
Diploma in University Studies (Technological Studies) — University of Newcastle, Australia
Google Data Analytics Professional Certificate — Google / Coursera
Languages
English: Native | Vietnamese: A1 (Targeting A2 with private instruction)